Independent Clearwire Blog

Why, When I Migrated Off DSL, I Didn't Consider Comcast An Option

Here's a great story about how Comcast's customer service and billing is abysmal. It mirrors my last experience with Comcast perfectly.

Here's a pithy quote from the article that says it even better: I wouldn't give my business back to Comcast, even if their service was cheaper and the technology superior - their customer service is that bad.

I haven't had much cause to deal with Clearwire's customer service or billing... but they also don't seem to go out of their way to irritate me, or just completely don't care about me as a customer, as was my experience with Comcast.

By Steve Stroh

This article is Copyright © 2008 by Steve Stroh except for specifically-marked excerpts. Excerpts and links are expressly permitted (and encouraged).

This article was written and posted via Broadband Wireless Internet Access (BWIA); Clearwire service using a NextNet Wireless / Motorola Expedience Residential Service Unit (RSU).

This article is Copyright © 2008 by Steve Stroh except for specifically-marked excerpts. Excerpts and links are expressly permitted (and encouraged).

This article was written and posted via Broadband Wireless Internet Access (BWIA); Clearwire service using a NextNet Wireless / Motorola Expedience Residential Service Unit (RSU).

Getting Mobile WiMAX In The US - Clearwire And Sprint Need Help

As I explained in 73, and Thanks For All The Fish, I will no longer be writing very much about BWIA, including here on Independent Clearwire Blog. There's ample "content" and "expertise" about Clearwire available for readers that want to follow developments.

But I've been asked about the developments relating to Clearwire, Sprint / Nextel's Xohm Mobile WiMAX "venture", and their apparent intentions to create a consortium that will eventually lead to a widespread, if not national deployment of Mobile WiMAX systems in the US. This is potentially a seminal development in Broadband Wireless Internet Access, so  as one of my final articles on BWIA and Clearwire as the "purest play" of BWIA, I'll offer my thoughts. CTIA Wireless 2008, the US wireless telephony industry's biggest conference, begins next week, and there are likely to be some developments announced, so I thought I'd get my analysis out ahead of that.

There are two primary issues relating to the formation of a US Mobile WiMAX Consortium consisting of Sprint/Nextel, Clearwire, Google, Comcast, Intel, and others.